help desk

Help Desk Services

In today’s world driven by information technology, Help Desk is an essential service to ensure that your business is running smoothly. It’s important to make sure that your employees are productive and satisfied with the technology tools they have to use every day. GenX’s Careforce IT Help Desk and Service Desk team is the eight time winner of the Consumers’ Choice Gold Award. We strive to apply years of experience in the industry to provide your business with the fastest, most efficient, versatile and cost effective technical support possible.

Our complete Help Desk solution is not only reliable, but also highly accessible and scalable. Contact us through instant messaging, e-mail, or appointment booking to get started today.

The only Help Desk number you will ever need:

(416) 920-3000


GenX Solutions always promises to provide our customers with ongoing help desk support, and always delivers. Our seasoned and ever-growing team of IT professionals supports fast and reliable help desk services for any issue that you may encounter. You will never be stuck with slow or broken computers or outdated software. Call us today and receive a guaranteed response time suitable for your business. Looking for proactive monitoring and instant IT expert response? We got you covered.

Not only is our support team accessible and highly scalable, however, but they are also adaptable. In addition to standard over-the-phone technical support services, we also provide remote-desktop assistance, and deploy our technicians to your premises for on-site, in-person support for more pressing issues. Meet the team that will solve your computer problems today.


  • 30-minute response time
  • Reliable and fast assistance for any IT troubleshooting needs
  • Varied troubleshooting assistance methods, including telephone assistance, remote-desktop connection, and in-person, expert support
  • Instant messaging services through our main website for immediate technical support
  • Booking services through our main website to our headquarters location in Toronto, Ontario
  • Constantly updated news posts, productivity tips and tricks on our main webpage
  • 30-minute response time


Toronto & GTA

(416) 920-3000


Definitions: Help Desk as defined by Wikipedia