Telephony systems are an invaluable infrastructural element of any company today. Often, it not only acts as the heart of an organization’s communication with their customer base, but also plays an enormous role in the communications between employees, employers, and business partners. Therefore, aging telephone system hardware or inefficiencies in the hierarchy of information transfer can lead to major slowdowns of company productivity

WHY GENX?


Much like how every company is unique, each organization’s telephony systems are likewise slightly different in their needs and requirements. Therefore, the strategy for improving your telephony systems also require extensive research on the limitations of your current infrastructure. GenX’s process of designing and implementing state-of-the-art telephony systems is both thorough and informed. We begin by conducting a meticulous assessment of your current telephone hardware before working closely with your company to develop the most appropriate systems.

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OUR TELEPHONY SERVICES INCLUDE


1

Design of state-of-the-art telephony systems with features such as DID, wireless capability, and interactive voice response

 

2

Fully custom telephony systems, designed specifically for your company’s needs and financial requirements

 

3

Complete installation of all required hardware, and software setup, in a one-time deployment service

     

4

Training sessions for employees to learn new systems

 

5

Continued technical support through our many GenX Helpdesk services

  

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