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How To Streamline IT Service Management for Your Business? Information technology is at the heart of countless businesses the world over. Global IT spending is estimated to be $4 trillion in 2021 (according to Gartner research), an 8.4% increase on 2020’s total ($3.75 trillion). As hardware and software facilitate so many business functions today, from communicating with clients to working remotely, effective IT service management (ITSM) is essential. But what does this mean? What benefits does good ITSM offer? And how can you streamline your ITSM successfully? We’ll answer these key questions, and help you get off to the right start, below. What is IT Service Management? IT service management refers to the various day-to-day activities related to your IT infrastructure and programs. This covers all the information technology your…

5 Questions You Must Ask to Choose the Right IT Services Provider in Toronto Working with a professional IT support company can help businesses of all sizes streamline workloads, access the latest technologies, boost productivity, save money, and safeguard their network against security threats. The latter is crucial for Canadian SMBs: one in five has been affected by a cyberattack or data breach since 2018, and 37 percent claim the aftermath costs exceeded $100,000. An expert team will be able to recommend and implement the ideal cybersecurity program for your company, while delivering a host of additional services. But actually, choosing one IT support provider from the many operating in Toronto can be tough. You need to ask the right questions to identify the right provider for your goals, budget,…