How To Streamline IT Service Management for Your Business?
How To Streamline IT Service Management for Your Business? Information technology is at the heart of countless businesses the world over. Global IT spending is estimated to be $4 trillion in 2021 (according to Gartner research), an 8.4% increase on 2020’s total ($3.75 trillion). As hardware and software facilitate so many business functions today, from communicating with clients to working remotely, effective IT service management (ITSM) is essential. But what does this mean? What benefits does good ITSM offer? And how can you streamline your ITSM successfully? We’ll answer these key questions, and help you get off to the right start, below. What is IT Service Management? IT service management refers to the various day-to-day activities related to your IT infrastructure and programs. This covers all the information technology your…