8 Benefits of VOIP for Small Businesses
8 Benefits of VOIP for Small Businesses One of the biggest misconceptions about Voice over Internet Protocol (VoIP) is that many people believe that this phone system is only ideal for big businesses. VoIP has many features that small business owners can take advantage of. VoIP allows users to make and receive calls using a broadband internet connection instead of a regular or analog phone line. This technology converts sound into digital packets and transfers it through the internet similar to other types of data like the email. "VoIP isn’t just a new technology for making old-fashioned calls cheaper,” Kevin Werbach wrote in the article "Using VoIP to Compete" published in the Harvard Business Review. “What makes it so potent is that it turns speech into digital data packets that…