VoIP For Your Business: What Are Some of The Most Important Features?

VoIP
VoIP For Your Business: What Are Some of The Most Important Features? The VoIP market continues to expand as businesses switch from traditional phone systems, with an estimated 204.8 billion VoIP subscribers across the globe. Organizations discover many benefits when they embrace VoIP, such as saving 90% on international calls and 75% on operational costs. But for business owners who have relied on traditional phone systems for years, switching to VoIP can seem more complicated than it actually is. To help make the process easier for you, we’ll explore some of the top features available to your business through VoIP. Integration with Multiple Communication Channels for More Convenient Interactions One of the most important features of a VoIP system is integration with various communication tools: you can connect your VoIP…
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VoIP for Your Small Business: 8 Things to Know Before You Try It

VoIP for Your Small Business: 8 Things to Know Before You Try It

VoIP
VoIP for Your Small Business: 8 Things to Know Before You Try It VoIP (Voice over Internet Protocol) is gaining traction the world over as organizations increasingly embrace cutting-edge communication technologies. More than 3 billion people use VoIP globally, and the mobile VoIP market is expected to be worth more than $183 billion by 2027. But if you’re not sure why VoIP is worth your time or how it works, you may assume it’s unsuitable for your small business. And you could miss out on a fantastic opportunity. Below, we’ll delve deep into VoIP to help you understand what it could bring to your business, from saving money to increasing your workforce’s flexibility. What Does a VoIP System Do? A VoIP system connects people across the globe just like a…
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How can you get more out of your VoIP system?

How can you get more out of your VoIP system?

VoIP
How can you get more out of your VoIP system? The North American VoIP market is expected to be worth more than $23 billion by 2024. And that’s no surprise when VoIP allows businesses to save up to: 90% on international calls 75% on operational costs 40% on local call bills 30% on phone bills These stats should provide any business with ample incentive to embrace the power of VoIP. But how can you keep getting more out of your VoIP system once it’s installed? In this post, we’ll explore five tips to help you maximize the value of your VoIP setup. Train employees on proper VoIP usage, function, and performance Switching from a traditional phone system to a cutting-edge VoIP telephony solution can be a daunting transition for some…
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How does VoIP work?

How does VoIP work?

VoIP
How does VoIP work? Why are more and more businesses switching to VoIP (Voice over Internet Protocol) systems? Here are just a few of the major reasons: switching to VoIP can cut telecom costs in half new companies reduce start costs by 90% after they install VoIP VoIP can save businesses up to 90% on international calls and up to 40% on local calls By embracing VoIP, your business could significantly cut its telephony expenses, freeing up funds to channel into other areas. But how does it actually work? Let’s explore the basics. VoIP defined With VoIP, you make calls over the internet instead of a mobile network or standard landline. This empowers you with the technology to interact with colleagues, clients, friends, or relatives via almost any device. Laptops,…
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8 Business Benefits of Switching to VoIP

8 Business Benefits of Switching to VoIP

VoIP
8 Business Benefits of Switching to VoIP While businesses leverage email, live chat, social media, and video conferencing to communicate, voice calls are still crucial. But outdated phone systems can cause problems. Poor audio quality. Weak connections. Costly maintenance. All of these and other common issues can all disrupt your business communications. And this could lead to serious disruptions that affect productivity, deliveries, customer experience, and more. That’s why more and more companies are turning to the latest VoIP (Voice over Internet Protocol) technology. It’s a fantastic alternative to outmoded options, and complements other cutting-edge solutions (e.g. cloud storage) brilliantly. How? Here are eight key business benefits of switching to VoIP: Boost employee productivity VoIP’s high-quality performance enables employees to reach colleagues and customers more reliably. For example, you can…
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Compromised VoIP Phones: New Path to Intrusion

Compromised VoIP Phones: New Path to Intrusion

Security, VoIP
Compromised VoIP Phones: New Path to Intrusion Security researchers at Microsoft Threat Intelligence Center disclosed that they discovered an infrastructure of a known cyber adversary that used the popular office IoT Voice over Internet Protocol (VoIP) as a new path to gain initial access to corporate networks. Researchers at Microsoft Threat Intelligence Center (MSTIC)reported that in April this year, the threat group known as “STRONTIUM” compromised 3 popular office IoT devices, VOIP phone, office printer and video decoder, across multiple customer locations to gain initial access to corporate networks. The researchers found that the said IoT devices were either compromised because the latest security update hadn’t been applied or the default manufacturer’s login details hadn’t been changed. Once the threat group gained initial access to the corporate network via these…
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8 Benefits of VOIP for Small Businesses

8 Benefits of VOIP for Small Businesses

VoIP
8 Benefits of VOIP for Small Businesses One of the biggest misconceptions about Voice over Internet Protocol (VoIP) is that many people believe that this phone system is only ideal for big businesses. VoIP has many features that small business owners can take advantage of. VoIP allows users to make and receive calls using a broadband internet connection instead of a regular or analog phone line. This technology converts sound into digital packets and transfers it through the internet similar to other types of data like the email. "VoIP isn’t just a new technology for making old-fashioned calls cheaper,” Kevin Werbach wrote in the article "Using VoIP to Compete" published in the Harvard Business Review. “What makes it so potent is that it turns speech into digital data packets that…
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What Is VoIP and Why Is It Good for Your Business

What Is VoIP and Why Is It Good for Your Business

VoIP
What Is VoIP and Why Is It Good for Your Business You may have heard about VoIP, but you are not sure what it is. Understanding how it works will enable you to use this technology to your company’s advantage.  What is VoIP? VoIP, which stands for voice over internet protocol, is a technology that allows you to make and receive telephone calls using the internet instead of a traditional phone line. VoIP converts analog – the traditional – voice calls into packets of data. These packets of data travel over the internet just like any other type of data, such as email. Using a VoIP service, you can call a landline or a cell phone. When calling a landline or a cell phone, the packets of data are converted…
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