technology Archives - GenX Solutions

How can you get more out of your VoIP system? The North American VoIP market is expected to be worth more than $23 billion by 2024. And that’s no surprise when VoIP allows businesses to save up to: 90% on international calls 75% on operational costs 40% on local call bills 30% on phone bills These stats should provide any business with ample incentive to embrace the power of VoIP. But how can you keep getting more out of your VoIP system once it’s installed? In this post, we’ll explore five tips to help you maximize the value of your VoIP setup. Train employees on proper VoIP usage, function, and performance Switching from a traditional phone system to a cutting-edge VoIP telephony solution can be a daunting transition for some…

Loyalty Programs: Hot Target for Cyber Criminals Cyber criminals are continually looking for new targets. In recent years, loyalty programs have become the hot target for cyber attackers. One of the least highlighted aspects of recent data breaches is how loyalty programs compromised organizations’ network security. In late November, this year, Marriottdisclosed that out of the 500 million guests affected by a 4-year long data breach, account information of 327 million guests relating to the company’s Starwood Preferred Guest (“SPG”) had been accessed by an unauthorized party. SPG is the loyalty program of Starwood Hotels & Resorts Worldwide – the hotel chain acquired by Marriott in September 2016. Early this year, Marriott completed the integration of the two companies’ loyalty programs. It’s too early to tell what would become of…