Telephony Key Terms

 


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Conference Calling

Telephone call among 3 or more members

 

Direct Inward Dialing (DID)

A service that allows for individual employee numbers without the need for multiple physical landlines

 

Interactive Voice Response

A user interface that allows for interaction with the telephony system through voice commands

 

Telephony

The process of designing telephone infrastructure

 

 

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Telephony Key Terms

 


BACK


 

Conference Calling

Telephone call among 3 or more members

 

Direct Inward Dialing (DID)

A service that allows for individual employee numbers without the need for multiple physical landlines

 

Interactive Voice Response

A user interface that allows for interaction with the telephony system through voice commands

 

Telephony

The process of designing telephone infrastructure

 

 

Leave a Reply

Your email address will not be published.