voip Archives - GenX Solutions

8 Business Benefits of Switching to VoIP While businesses leverage email, live chat, social media, and video conferencing to communicate, voice calls are still crucial. But outdated phone systems can cause problems. Poor audio quality. Weak connections. Costly maintenance. All of these and other common issues can all disrupt your business communications. And this could lead to serious disruptions that affect productivity, deliveries, customer experience, and more. That’s why more and more companies are turning to the latest VoIP (Voice over Internet Protocol) technology. It’s a fantastic alternative to outmoded options, and complements other cutting-edge solutions (e.g. cloud storage) brilliantly. How? Here are eight key business benefits of switching to VoIP: Boost employee productivity VoIP’s high-quality performance enables employees to reach colleagues and customers more reliably. For example, you can…

Compromised VoIP Phones: New Path to Intrusion Security researchers at Microsoft Threat Intelligence Center disclosed that they discovered an infrastructure of a known cyber adversary that used the popular office IoT Voice over Internet Protocol (VoIP) as a new path to gain initial access to corporate networks. Researchers at Microsoft Threat Intelligence Center (MSTIC)reported that in April this year, the threat group known as “STRONTIUM” compromised 3 popular office IoT devices, VOIP phone, office printer and video decoder, across multiple customer locations to gain initial access to corporate networks. The researchers found that the said IoT devices were either compromised because the latest security update hadn’t been applied or the default manufacturer’s login details hadn’t been changed. Once the threat group gained initial access to the corporate network via these…